In Winner Bizz, users can create a note appended to a customer's contact details. This is useful, for example, to record details following a phone call.
Users can also create a manual task. For more information, see How to create a manual task.
How to add a note
- Locate the customer and open the contact details widget:
- Enter the contact's name into the global search field. If the contact name does not appear in the instant results list, click the filter icon
or click Show more results. - Or, at the home page, select Sales > Customers to open the customers list and locate the customer there.
- Or, if the user has the workflow open, they can click on the customer's name or in the contacts list inside the panel view.
- Enter the contact's name into the global search field. If the contact name does not appear in the instant results list, click the filter icon
- In the contact details widget, click the create new note icon
.
- In the Edit note window, enter the required details, for example, the Name of the task and record the information in the text field below.
- Click Save.
Note: The note will now be accessible in the customer follow-up, visible to the user and all their colleagues.
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