From Winner Bizz version 12.0i, users can link an unread e-mail to an existing alternative if the sender's email address is linked to an alternative email. This allows users to keep track of the e-mail related to an alternative in the customer follow up.
When opening an unread email, the Email link window will open, allowing the user to choose to link this e-mail to an existing customer and / or alternative.
In the alternative list, choose the alternative. The Alternative list will display all the alternatives that have the client's e-mail in their properties.
Note: You can check the email linked to an alternative by selecting an alternative > Properties > Delivery address or Invoice Address > Email.
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